Link to a support ticket

www/admin/inner.js

@@ -172,6 +172,12 @@ define([
         if (!supportKey || !APP.privateKey) { return; }
         var $container = makeBlock('support-list');
         var $div = $(h('div.cp-support-container')).appendTo($container);
+
+        var metadataMgr = common.getMetadataMgr();
+        var privateData = metadataMgr.getPrivateData();
+        var cat = privateData.category || '';
+        var linkedId = cat.indexOf('-') !== -1 && cat.slice(8);
+
         var hashesById = {};
 
         var reorder = function () {
@@ -200,6 +206,8 @@ define([
             });
         };
 
+        var to;
+
         // Register to the "support" mailbox
         common.mailbox.subscribe(['supportadmin'], {
             onMessage: function (data) {
@@ -246,6 +254,15 @@ define([
                 }
                 $ticket.append(APP.support.makeMessage(content, hash));
                 reorder();
+
+                if (linkedId) {
+                    clearTimeout(to);
+                    to = setTimeout(function () {
+                        var $ticket = $div.find('.cp-support-list-ticket[data-id="'+linkedId+'"]');
+                        $ticket[0].scrollIntoView();
+                        linkedId = undefined;
+                    }, 100);
+                }
             }
         });
         return $container;
@@ -312,6 +329,9 @@ define([
         var metadataMgr = common.getMetadataMgr();
         var privateData = metadataMgr.getPrivateData();
         var active = privateData.category || 'general';
+        if (active.indexOf('-') !== -1) {
+            active = active.split('-')[0];
+        }
         common.setHash(active);
         Object.keys(categories).forEach(function (key) {
             var $category = $('<div>', {'class': 'cp-sidebarlayout-category'}).appendTo($categories);

www/support/ui.js

@@ -5,8 +5,9 @@ define([
     '/common/common-interface.js',
     '/common/common-hash.js',
     '/common/common-util.js',
+    '/common/clipboard.js',
     '/customize/messages.js',
-], function ($, ApiConfig, h, UI, Hash, Util, Messages) {
+], function ($, ApiConfig, h, UI, Hash, Util, Clipboard, Messages) {
 
     var send = function (ctx, id, type, data, dest) {
         var common = ctx.common;
@@ -119,6 +120,10 @@ define([
     };
 
     var makeTicket = function (ctx, $div, content, onHide) {
+        var common = ctx.common;
+        var metadataMgr = common.getMetadataMgr();
+        var privateData = metadataMgr.getPrivateData();
+
         var ticketTitle = content.title + ' (#' + content.id + ')';
         var answer = h('button.btn.btn-primary.cp-support-answer', Messages.support_answer);
         var close = h('button.btn.btn-danger.cp-support-close', Messages.support_close);
@@ -130,10 +135,20 @@ define([
             hide
         ]);
 
+        var url;
+        if (ctx.isAdmin) {
+            url = h('button.btn.btn-primary.fa.fa-clipboard');
+            $(url).click(function () {
+                var link = privateData.origin + privateData.pathname + '#' + 'support-' + content.id;
+                var success = Clipboard.copy(link);
+                if (success) { UI.log(Messages.shareSuccess); }
+            });
+        }
+
         var $ticket = $(h('div.cp-support-list-ticket', {
             'data-id': content.id
         }, [
-            h('h2', ticketTitle),
+            h('h2', [ticketTitle, url]),
             actions
         ]));